For schools
Operational guidance for office, HR, and finance teams.
Help Center
Support page for all stakeholders
For teachers
Daily attendance and classroom workflow tips.
For families
Simple support path for notices, fees, and account issues.
Role-based quick guide
Start here
Administrator
- Sign in from /admin/login with your school-issued account.
- Review dashboard stats and recent notices first.
- Manage admissions, classes, fees, and users from module pages.
Teacher
- Open the Academic module and pick your class/section.
- Mark attendance daily and verify summary count.
- Check notices for schedule or exam updates.
Accountant
- Go to Finance module and review pending vs paid totals.
- Add new fee records for students with due dates.
- Mark payments as paid after verification.
Parent or guardian
- Use school-provided login details when enabled.
- Check notices and fee updates regularly.
- Contact admin office if student profile data is incorrect.
Student
- Use your assigned account to access schedules and notices.
- Check attendance and result publications from school updates.
- Report account access issues to school administration.
Frequently asked questions
I cannot log in. What should I do?
Verify email and password first, then contact your school admin to reset your access. If you are an admin, confirm the API health and server deployment status.
Why do I see missing data in a module?
Check whether records are filtered by class/date/status. Most module tables support filtering and may hide entries when filters are active.
How do we confirm the system is online?
Ask technical support to verify PM2 process status, deployment logs, and authenticated API response for /api/schools/stats.
Where do we report bugs or request features?
Send a report to the system owner with screenshot, module name, exact action, and time of issue so support can reproduce quickly.
Need urgent support?
Share your issue with the exact page, action, and time of error. This helps the support team diagnose faster.